How do I connect my bank account?
Connecting your bank account is simple! Follow the steps below or watch this quick video.
Please note that this can only be completed by an admin, and the entire process can take up to two days to complete.
1️⃣ Go to your Admin tab in your Merchant Portal
Go to the Admin tab and go to the Payment Settings section.
2️⃣Enter bank account information and send deposits
Enter your business bank account information for ACH deposits and then click Send Deposits. This will initiate two micro-deposits to your bank account from “ACCTVERIFY.” Micro-deposits are up to $0.49. It can take up to 24 hours for micro-deposits to appear in your bank account, but they typically arrive much sooner.
Note: When entering the name on the account, there is a 25-character limit.
3️⃣ Verify deposit amounts
Locate the two micro-deposits on your banking app or website and enter the amounts (in any order) in the merchant portal to complete the Payments Settings confirmation. You will have 14 days to verify these deposits before they expire.
⚠️ Some banks require a preauthorization prior to connecting your bank account.
If your bank requires preauthorization, you must complete the steps below in order to allow funding to happen:
- You must authorize Artis to send a “$0.00 authorization debit prenote” to verify your bank account information.
- Payee ID: ARTISTECH 9900000814
- You must also authorize these lenders to make deposits and debits to your bank account. You will need the lender’s Payee ID.
- Payee ID: MOMNT
For Chase customers, visit https://www.chase.com/business/banking/services/ach and expand the FAQ "How do I add a payee for an ACH payment"
If you have any questions afterward, go back to your chat. When asked “Do you need more help?”, select “Yes” and then type “transfer” — that will connect you with one of our live agents. We’re happy to help! 😊