HEIC files are image files from an iPhone and cannot be read on other devices, so here's how you convert them.
Follow the steps below to convert HEIC files.
Steps to convert .heic files to PDF or JPEG on a Mac:
- Download original .heic files to your computer
- Navigate to the downloads folder or where you saved it
- Right-click on the file > quick actions > convert to JPEG or PDF
- Attach it PDF or JPEG version to the ticket
Steps to convert .heic files on a Windows:
- Download original .heic files to your computer
- Navigate to the image and open it with image editor
- Click on the kebab menu and save as new format
- Download the .heic file
- Open Paint
- Click on File > Open File > select the image
- Resize the image in Paint and Save As new format