What does "We're sorry! It appears you have an invalid link" mean?

That usually pops up when the application is open in more than one browser tab or window at the same time! 🖥️

Here is an easy way to fix it:

1. Close extra tabs: Have your customer close all open browser windows and tabs on their device.
2. Clear browser cache/history: A quick refresh helps clear out old session data.
3. Reopen the original link: Have them try clicking the link you originally sent.

If they’re still seeing the same error after trying those steps, simply generate and send them a fresh application link. That should get them right back on track!